Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
FNSILA504A Mapping and Delivery Guide
Negotiate and effect settlement
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | FNSILA504A - Negotiate and effect settlement |
---|---|---|---|
Description | This unit describes the performance outcomes, skills and knowledge required to identify all available options for settlement and to assist in the settlement process relating to loss situations, damage or injury including dispute resolution in the case of contention within the settlement process.This unit is applicable to individuals working within enterprises and job roles subject to licensing, legislative, regulatory or certification requirements including legislation administered by the Australian Securities and Investments Commission (ASIC). | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit applies to job roles in the loss adjusting sector and may be applied within organisations of various sizes and across a range of customer bases. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
||
Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
---|---|---|---|---|---|---|---|---|
Elements of Competency | Performance Criteria | |||||||
Element: Prepare for negotiation |
| |||||||
Element: Attend meetings with involved parties |
| |||||||
Element: Represent clients in cases where disputation arises |
|